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Administration is an often-overlooked
but pivotal role in a successful real estate agency. Agency Administration
Simplified will assist you in delivering good business practice and
agency compliance support. It will also ensure that documentation monitored
by administrative staff is valid and compliant . It is an excellent opportunity
for PA's and sales agents who want to refresh their knowledge and to ensure they
are compliant with legislation. This course is designed for receptionists,
clerical staff and PA's new to the industry or as a refresher for existing administrative staff.
Topics include:
• Understanding legislation within the Real Estate industry
• Understanding good business ethics
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Front desk "First Impressions"
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Records management and computer records
• Communication etiquette
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Understanding the Code of Conduct and
the REIQ Standards of Business Practice
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Understanding the Law of Agency and validity
of Appointment of Agent
• Conducting and interpreting searches
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Preparing PAMD Form 22As and 20As
• Preparing residential contracts and
contract documentation
• Sequence of presentation and signing of contract
documentation
• Procedures for multiple offers and conjunctions
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Offers and acceptance
• Completing Community Title Scheme contract documentation
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Monitoring the sales process
• Policies and procedures | 
